Legal
Terms of Use
Last updated July 9, 2026
Effective date July 9, 2026
Also see our Privacy Policy.
These Terms of Use (“Terms”) govern your access to and use of the AMG Living website, content, forms, and online materials (collectively, the “Site”), operated by AMG Living (“AMG,” “we,” “us,” or “our”).
These Terms also describe important rules that apply when you request an assessment or discuss services with us. Detailed project work—including audit, design, installation, pricing, warranties, and ongoing service—is governed by a separate written proposal, statement of work, and/or master services agreement (each a “Client Agreement”). If there is a conflict between these Terms and a signed Client Agreement, the Client Agreement controls for that project.
By accessing the Site, submitting a form, or requesting an assessment, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Site.
1. Eligibility and authority
- You must be at least 18 years old and able to form a binding contract.
- If you use the Site on behalf of a company, trust, or another person, you represent that you have authority to bind them to these Terms.
- Our services are primarily intended for owners or authorized decision-makers of fine residential properties. Tenants or agents must have written authority from the property owner before installation.
2. License to use the Site
We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for lawful personal or internal business purposes related to evaluating or purchasing our services.
You may not:
- Copy, scrape, mirror, or commercially exploit Site content except as allowed by fair use or written permission.
- Reverse engineer, interfere with, or attempt to gain unauthorized access to the Site or related systems.
- Upload malware, spam forms, or automated traffic that degrades service.
- Use the Site to harass, defraud, or misrepresent your identity or authority.
- Remove proprietary notices from Site materials.
3. Intellectual property
The Site, including text, design, graphics, logos, videos, software, and compilation, is owned by AMG or its licensors and protected by intellectual property laws. Except for the limited license above, no rights are granted.
Project designs, configuration files, custom dashboards, documentation, and software workflows we create for a client may be licensed for use at the contracted property under the Client Agreement. Unless expressly assigned in writing, AMG retains ownership of pre-existing tools, templates, methods, agent logic, and know-how.
Feedback you provide about the Site or services may be used by us without obligation to you.
4. Description of services; assessments
AMG provides assessments, design, commissioning, and managed support for AMG Intelligent Home systems and AMG Intelligence Layers for compatible Control4 and Savant homes. A written scope may include local controls, cloud reasoning services, comfort, energy visibility, cameras and sensors, voice interfaces, household permissions, training, monitoring, and ongoing service. Features vary by property, controller compatibility, service tier, and written scope.
- A consultation is an evaluation opportunity, not a binding offer to perform work and not a guarantee of project acceptance.
- We may decline projects that are unsafe, out of service area, uneconomic, or outside our expertise.
- Any pricing, timelines, energy savings, or performance statements on the Site are illustrative only. Binding setup price, recurring service fees, schedule, compatibility, and scope appear only in a Client Agreement.
- Any financing is offered by independent third-party providers and is subject to a separate application, credit approval, eligibility requirements, rates, terms, and fees. AMG is not a lender, does not make credit decisions, and does not guarantee approval, funding, rates, or terms.
- Cloud service depends on internet connectivity and third-party infrastructure; availability and feature sets may change as the service evolves.
- Manufacturers’ equipment is subject to their warranties and end-user terms.
5. Proposals, estimates, and changes
Proposals and estimates are based on information available at the time, including site conditions you disclose. Hidden conditions (wiring, structure, network, HOA rules, permit delays, supply shortages) may require change orders.
Until both parties sign a Client Agreement (or otherwise accept in a manner we approve), either party may walk away without liability except for any agreed discovery fees (if any).
6. Licensed partners and third parties
Physical electrical and low-voltage work may be performed by independent licensed contractors. Those partners are responsible for workmanship within their trade licenses and insurance. AMG coordinates design and intelligent configuration as described in the Client Agreement.
You are responsible for obtaining HOA approvals, owner permissions, and access. We will reasonably cooperate with permit processes when included in scope.
7. Your responsibilities
You agree to:
- Provide accurate information about the property, decision-makers, and constraints.
- Ensure safe access for site visits and installation.
- Maintain adequate internet, power, and environmental conditions for equipment unless otherwise scoped.
- Use systems lawfully, including camera and recording laws, and notify household members and guests as required.
- Keep credentials secure and promptly notify us of suspected unauthorized access related to our services.
- Not rely on the system as the sole life-safety or emergency solution unless expressly contracted as a monitored life-safety system.
- Pay amounts due under any Client Agreement on time.
8. Intelligent features; no perfect performance
Automation, AI vision, energy optimization, voice control, and predictive features are probabilistic tools. They may misclassify events, miss events, recommend suboptimal actions, or fail due to network, power, hardware, software, environmental, or third-party causes.
- Security cameras and AI alerts are supplements to—not replacements for—locks, insurance, monitored alarms, or emergency services, unless a Client Agreement expressly states otherwise.
- Energy and cost outcomes depend on utility rates, weather, equipment condition, and household behavior; we do not guarantee specific bill reductions unless a written performance commitment says so.
- Cloud reasoning features require internet access. Local-first systems may still require internet for updates, remote support, manufacturer services, and any cloud capabilities included in the selected service tier.
9. Information you submit
If you submit information through forms or communications, you represent that it is accurate and that you have the right to provide it. You grant us a license to use that information to respond, propose, and perform services as described in our Privacy Policy.
Do not submit unlawful content, others’ sensitive data without authority, or materials that infringe third-party rights.
10. Disclaimers
THE SITE AND ALL SITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, AMG DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components. Website demos, videos, and lifestyle depictions are illustrative and may not reflect every installation.
Warranties for installed systems, if any, are solely as stated in a Client Agreement and/or manufacturer documentation.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AMG AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS; LOST DATA; BUSINESS INTERRUPTION; COST OF SUBSTITUTE SERVICES; OR PROPERTY DAMAGE ARISING FROM THEFT OR INTRUSION NOT DIRECTLY AND PROXIMATELY CAUSED BY OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). FOR PAID PROJECTS, LIABILITY IS GOVERNED BY THE CLIENT AGREEMENT; IF THAT AGREEMENT IS SILENT, OUR AGGREGATE LIABILITY FOR THAT PROJECT WILL NOT EXCEED THE FEES YOU PAID US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS BEFORE THE CLAIM.
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted.
12. Indemnification
You agree to defend, indemnify, and hold harmless AMG and its owners, officers, employees, agents, and partners from and against claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your misuse of the Site; (b) your breach of these Terms; (c) your unlawful use of cameras, recording, or household data; (d) disputes with household members, guests, tenants, HOAs, or neighbors regarding surveillance or automation; or (e) your violation of law or third-party rights—except to the extent caused by our gross negligence or willful misconduct.
13. Insurance and risk of loss
You should maintain appropriate homeowners (or equivalent) insurance. Unless a Client Agreement states otherwise, risk of loss for owner-furnished materials and for the property remains with you. Equipment title and risk transfer terms will be set in the Client Agreement.
14. Suspension and termination
We may suspend or terminate Site access at any time for any reason, including suspected abuse. Provisions that by nature should survive (IP, disclaimers, liability limits, indemnity, governing law, disputes) will survive termination.
15. Governing law; disputes
These Terms are governed by the laws of the State of Texas, excluding conflict-of-law rules.
Informal resolution first: Before filing a claim related to the Site or these Terms, you agree to contact us and attempt good-faith resolution for thirty (30) days.
Venue: Except where prohibited, exclusive venue for judicial proceedings will be the state or federal courts located in Harris County, Texas, and you consent to personal jurisdiction there. Project disputes under a Client Agreement may specify different venue or arbitration procedures, which control for that project.
Class action waiver: To the fullest extent permitted by law, disputes must be brought in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding regarding Site use.
Injunctive relief: Either party may seek temporary injunctive relief in court to protect intellectual property or confidential information.
16. Compliance
You represent that you are not prohibited from receiving services under U.S. export control or sanctions laws and will not use the Site or services for unlawful surveillance, discrimination, or other illegal purposes.
17. General
- Entire agreement (Site): These Terms and the Privacy Policy are the entire agreement between you and us regarding the Site and supersede prior Site-related understandings.
- Severability: If any provision is unenforceable, the remainder stays in effect.
- No waiver: Failure to enforce a provision is not a waiver.
- Assignment: You may not assign these Terms without our consent; we may assign to an affiliate or successor.
- Force majeure: We are not liable for delays caused by events beyond reasonable control.
- Headings: Headings are for convenience only.
- Notices: We may notify you via the Site, email, or other contact you provide.
18. Changes to these Terms
We may modify these Terms by posting an updated version on the Site with a new “Last updated” date. Material changes may also be communicated to active clients. Continued use of the Site after changes become effective constitutes acceptance, except where additional consent is required by law.
19. Contact
Questions about these Terms: use the assessment form on our website (note “Legal question”) or the email address listed on your proposal or client correspondence.
These Terms are a protective commercial baseline for a Texas residential smart-home integrator. Have a licensed attorney review before production use—especially liability caps, arbitration, subcontractor allocation, and life-safety disclaimers.